Skip to content

[web] Added pages on how to get support and fill a bug report

Lars Bilke requested to merge bilke/ogs:web-get-support into master

If I forgot something for the bug reports please add!

Also we now have a support email address gitlab+ogs-ogs-120-issue-@opengeosys.org which is used for GitLabs Service Desk-feature. Emails to this address create a new (confidential) issue at:

https://gitlab.opengeosys.org/bilke/ogs/-/issues/service_desk

Then you can use all management features of GitLab for further processing the issue (assignees, link to MRs, time tracking). Every comment on the issue will be sent via email to the reporter who in turn can reply via email again.

I suggest to make use of this feature to keep track of the support work we do (especially for external users).

  1. Feature description was added to the changelog
  2. Any new feature or behavior change was documented?

Merge request reports